Océ
Display Graphics Systems Division - Printer Support
Welcome to Océ Display Graphics Systems
Global Technical Support Site
Password Request
Passwords have just changed as of Oct 9, 2008. If your password no longer works and you have not received an updated password via email, you should look in Lotus Notes, or contact your service manager. If you are not an Océ employee, you should first attempt to contact your trainer for updated passwords.
If the above attempts have failed, we need ALL the following information before we will give access to the website:
Si su contraseña no trabajo nosotros necesitamos TODA la información siguiente antes de darle acceso al sitio web:
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Your name: Required
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Your old username and password: Required
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Your company name: Required
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When you were trained: Approximate date OK
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Your trainer's name: Required
If you have not attended one of our certified training classes, we can not grant access to our technical data.
The above information must be verified before we can grant access to the controlled portion of the website. Sorry for your inconvenience.
Send email to: dgs.support@oce.com with the above REQUIRED information.
Note: Many password requests have been submitted without the trainers name or previous password information. This only delays processing and adds work for us. Therefore, incomplete password requests will be discarded.
Some internal Océ employees can be granted access for special requirements. If you are an internal Océ employee and need access, contact: dgs.support@oce.com Please inform us who you are and why you need access so that we can evaluate your need and grant the appropriate access.
We apologize for any inconvenience you experience due to our security update.
If you need to contact Global
Tech Support
(Technical issues only .... no parts
issues please!), email
dgs.support@oce.com
If you need to order/purchase/return a part or need assistance with part numbers for ANY reason (contract/warranty/missing/other), contact ODGSSpareParts@oceusa.com
In Europe, contact your local OPCo logistics spare parts department.
Note:
Customer access is available as indicated in the right panel and does not
require a password.
Access to the ODGS
FTP site - login as
anonymous for downloads. Service area requires a password.