Océ

Display Graphics Systems Division  -  Printer Support

Welcome to Océ Display Graphics Systems

Global Technical Support Site

Password Request

Passwords are changed periodically.  If your password no longer works and you have not received an updated password via email, you should look in Lotus Notes, or contact your service manager.  Always attempt to contact your trainer or local Océ Operating Company for a valid passwords before contacting dgs support.

If the above attempts have failed, we need ALL the following information before we will give access to the website:

Si su contraseña no trabajo nosotros necesitamos TODA la información siguiente antes de darle acceso al sitio web:

• Your name: Required

• Your old username and password: Required

• Your company name: Required

• When you were trained:  Approximate date OK

• Your trainer's name:  Required

If you have not attended one of our certified service training classes, we can not grant access to our technical data.  Onsite user training is not the same as certified service training.

The above information must be verified with your trainer before we can grant access to the controlled portion of the website. 

Send email to: dgs.support@oce.com  with the above REQUIRED information.

Note:  Many password requests have been submitted without the trainers name or previous password information.  This only delays processing and adds work for us.  Therefore, incomplete password requests will be discarded.

Some internal Océ employees can be granted access for special requirements.  If you are an internal Océ employee and need access, contact:  dgs.support@oce.com  Please inform us who you are and why you need access so that we can evaluate your need and grant the appropriate access.

We apologize for any inconvenience you experience due to our security update.

If you need to contact Global Tech Support  
(Technical issues only .... no parts issues please!), email dgs.support@oce.com

If you need to order/purchase/return a part or need assistance with part numbers for ANY reason (contract/warranty/missing/other), contact ODGSSpareParts@oceusa.com

In Europe, contact your local OPCo logistics spare parts department.

Note: Customer access is available as indicated in the right panel and does not require a password. 
Access to the ODGS FTP site - login as anonymous for downloads. Service area requires a password.